WordPress.com

Your company is incredible. I will tell everyone…

— Gary K.

What was especially kind is that Bryan V. saw or intuited how close I was to getting it. Rather than explaining it to me — because explanations of that sort often leave me more puzzled — Bryan V. leapt in and generously fixed what I didn't understand. That's worth its weight in chocolate or other desirable substances!

— Michael S.

I really appreciate the prompt response. Keep up the amazing work, the word is truly mightier…

— Jennifer G.

When I first thought about creating a blog I had significant doubts that I could do it. I don't even know how to use a mobile phone. But I've managed to create four blogs and my confidence has zoomed. WordPress has been such a joy to use.

— Mark A.

Thanks for the prompt response! I see why WordPress is so well-regarded now.

— Emil R.

I am impressed by the quick response. I'm a huge WordPress fan and this only helps!

— Keith M.

Thank you for sending a prompt response and for been a great help to me (and to many others as well). Thank you once again and have a great day.

— Caroline M.

I started my blog in Jan 2009, in March 2012, a publisher approached me for writing a book on one of the subjects that I have been blogging. Never dreamed of publishing a book and it is pretty cool to enter my name on Amazon.com and here is my book. Never underestimate the power of blogging. Fun is just getting started.

— Joe K.

You guys rock. Your rapid response and customer service generously given to a newbie like me have made me a loyal customer.

— Totoro C.

After this great customer service I am very impressed and will definitely continue to use and promote WordPress to others.

— Lauren C.

Thanks WordPress team for being there to help me whenever I need it. Thanks to you, my months of blogging have been enjoyable AND profitable.

— Eva J

Everyone has been so good to me at WP–very patient, considerate, attentive. Recently I had a personal crisis, and wanted to cancel the blog I'd purchased the domain/registered–and the guys were really nice about it. Then, almost immediately, I was ready to start over again–got a new blog, and wanted the domain name, etc. Rachel was the Star support person, after that–as I tried the Custom upgrade, and I'm too much of a dweeb to understand CSS. So I cancelled that and she asked if there was something she could do to help. I took her up on the offer, said I just wanted my colored text back–and she told me it was there, so helpful, kind and friendly! As I told her, I will always be a WP person–once I find something I like, I'm true-blue. Thanks for the Outstanding Customer Service–I appreciate you so much.

— Jael S.

Many, many, many thanks for the incredible work you all do there! You guys make us all look so fantastic and it never ceases to amaze me how you all continue to evolve.

— Gail M.

Thanks very much for the quick response. I'm thrilled with the speed at which you guys are able to help. Job well done, buddy.

— Graeme C.

I was impressed at how fast a real human being contacted me and got down to fixing the problem. I rarely get such great help after filling out an online support from, and knowing that the problem I faced was in good hands brought me peace of mind through the whole process.

— Oscar G.

Thanks for helping me, I really appreciate such an efficient support from WordPress.

I'll continue to use your service and recommend it in my working environment.

— David F.

Thanks and a hug in advance for the wonderful thing WordPress is and for the swift aid and rescue service of the Happiness Engineers.

— Mabel A.

As a recovering web professional, I love WordPress and find more and more that WordPress is the BEST solution for almost everyone who needs a website.

— Clint S.

Thanks for your excellent customer support; Happiness Engineers are
deserving of their name!

— Adam O.

Thank you, so much for your help. Excellent support, all the way around; efficient, courteous, and and insightful, got another loyal customer here.

— Tyler C.

I'm so impressed with the online support. I always get helpful answers to my questions within 24 hours. Your program is wonderful, and the support makes it even more so! Love it!

— Barbara

Boy you folks are quick! I am really enjoying working with WordPress. WordPress makes it simple, and it's a pleasure. I'm having so much fun!

— Catherine

Thank you for your quick and helpful responses over the years.

— Juda S.

This morning, as I checked my blog, I realized just how thankful I am for WordPress.com! Not only is the site phenomenal and incredibly user-friendly, the support and forum help is fantastic.

I'm extremely proud of my blog and the long hours I've put into it, but there is absolutely no way it would be as good without WordPress behind it.

— Christopher B

Having this blog over the past two weeks, since my accident, has made a huge difference to my world. Being able to be in touch with people is priceless, but not having to tell loads of lovely people the same thing every has been amazingly valuable in allowing me to get some peace too! I can't believe it's free.

— C.

Thanks so much for the WordPress product. Help is truly help. Features are truly features.

There's just so much to love about it. Thanks a bunch y'all! (I'm a Texan).

— Jenn R.

I have never ever gotten quicker, smarter, more generous, more diligent help from ANYONE online.

— Michael S.

I wish you could be my teacher in person. However, the information you gave me is useful and I will continue learning as I go and send my questions to you if I'm struggling. It's great knowing you're out there.

— Suellen S.

I'm just sitting here thinking about how much I like blogging, and how much I love WordPress. You guys are great. The year end stats were fab. You make me all happy and warm and fuzzy. Usually computer stuff makes me crazy, but, even though I'm still learning, WordPress has been remarkably fun!

— Lynne W.

I don't ask for help very often and when I do the WordPress staff have always responded quickly and efficiently.

— Paulette F.

I love you guys for making the most efficient, user-friendly, rapidly evolving blogging platform out there.

— Sachin K.

I am blown away by your virtually instant response and resolution above and beyond my expectations.

— Lawrence C.

You guys at WordPress are great! Keep up the good work, I tell all my friends about you.

— Zoraida M.

I also like the thought that you are our Happiness Gardener. We plant thoughts — nourish thoughts — watch them blossom and produce fruit — and get to rest after the harvest to enjoy it all.

That work takes care and expertise as we seek to produce what is pleasant, downright good, beneficial, and beautiful.

Thank you and all of WordPress for all that you do. Here's wishing you a great day!

— Margaret

Not only is WordPress the best site to blog, its support team abso-effing-lutely rocks!

— Anand D.

So you guys are pretty much RAD….I've never gotten a personalized reply
from the INTERNET MACHINE that fast. Kudos WordPress.

— Trevor P.

Thanks very much for all your help and perseverance with this issue. It's good to see that real customer service is still alive and well, and for free, no less. You folks are great, and provide a great product.

— Anthony S.

You are utterly and completely and totally AWESOME! Thank you so much. Your advice and demonstration were very very very very helpful!

— Loren F.

Thanks to all you WordPress folk who make the magic happen! Your hard work is not taken for granted. I don't know how you all do what you do and I have no idea how it is all done for free!

— Nigel B.

I can see now why everyone raves about your customer service. When fixing my mistake you were fast, courteous, and professional and didn't make me feel like an idiot, even though the mistake I made was quite idiotic!

I can't say it enough: Thank you, thank you, thank you!

— Kimberly

Your staff has been great in answering my questions. I love the sense of community from the support forums.

— Sergio O.

My entire life has been invested in the written word, printing and publishing. WordPress is the best resource I have ever used.

— Guy H.

You've revolutionized how I do WordPress!

— I. Woo

I must say that your user support is really first class. Thank you for all of your wonderful help.

— John D.

A big thanks to all the Happiness Engineers at WordPress, who took my issue to heart and in hand.

The level of professionalism, efficiency, courtesy and helpfulness of the Happiness Engineering Team is *outstanding*, especially when one considers they're supporting a mostly free service.

I think many a company should take a page or even a chapter from their book!

— André F.

I am a techno-idiot and have managed to set up 4 site/blogs, trained a group to take over one of them and actively administrate the remaining 3. And the reason I can is that it is so intuitive and so well-supported by folks like yourself. Thanks for being there!

— Anita S.

I'd just emailed you folks about 5 minutes ago and you came back with the solution already? Man, i ought to learn something from you guys. You guys ROCK, are the best in the world for sure. This is world-class customer service by all means.

— Sunil N.

Thank you so very much for your help :) You fixed it exactly how I wanted it to look! Much appreciated, and thanks again for the extremely prompt service!!

— Liesl S.

WordPress.com has the BEST support team I have ever encountered. They are extremely helpful and have always responded to questions and fixed issues promptly.

— Alison

I just wanted to send a note to all the WordPress staff to say THANK YOU! I am a total newbie at blogging, but WordPress is so easy to use that it's made things a breeze for me to start up my blog and to keep at it. You folks all ROCK!! Thank you so much for your work on WordPress! Happy Monday!
Oh also, the customizable features are AWESOME!

— Dodie G

I continue to be blown away by your awesome product and service. You guys rock!

— David G.

You have provided phenomenal customer service. You provided prompt, accurate and easy to follow directions to help me resolve my issues.

— Ayanna N.

I wanted to let you know how much I appreciate your help. Without your help I would not be able to solve this problem, attract more customers to my blog and therefore website, or generally do a lot.

— Amy R.

Thank you for getting back to me so promptly, and so politely, for that matter.

— Edward B.

WordPress has the BEST customer service I have EVER come across and you definitely made me very happy! :)

I love to blog at WordPress and thank you for making the blogging world so wonderful!

— Joyeeta M.

I couldn't have expected to have a more professional blogging home.

— Brad J.

The get started link is great so far, a lot of my questions that were overwhelming me answered. Am very impressed so far-looking forward to experiencing more of what WordPress has to offer :-)

— Louvelle M.

I've been using WordPress for over a year now and find it unbelievably easy and just a great service.

— TaMara R.

I am seriously impressed with your service. Thank you.

— Stefan C.

I'm so so impressed with how quickly I got an answer from support. I was expecting to wait days. Literally within minutes I had an answer. From a free service no less. Wonderful response time and customer service.

— Chantelle G